CHENNAI (INDIA)
What happens when we ask frontline employees to follow strict procedures—but also expect them to think on their feet and solve problems creatively?
In this thought-provoking episode of The Learning+ Podcast, Learnnovators is joined by JD Dillon, one of the leading voices in workplace learning, to unpack this paradox and explore what true frontline enablement really looks like.
JD makes a strong case for shifting our focus—from content-heavy training programs to everyday coaching and support from frontline managers. His message is clear: personalization doesn’t begin with your LMS or the latest tech; it starts with leaders who pay attention.
Key topics explored in the conversation include:
– Why more training isn’t always the answer—and what might be
– How data can elevate frontline coaching conversations
– Where real personalization begins (and why it’s closer than you think)
“JD’s approach reframes how we think about personalization in L&D,” said Ravi Pratap Singh, Co-Founder of Learnnovators. “It’s a timely reminder that sometimes the most effective solutions are also the most human.”
Listen to the episode on your preferred platform:
Spotify: https://lnkd.in/gtfMZNE5
Apple Podcasts: https://lnkd.in/g5xiwWJY
ABOUT LEARNNOVATORS
Learnnovators is a multiple-award winning organization that specializes in the design and development of innovative and engaging learning solutions for the workplace. Since its inception in 2003, they have successfully delivered and deployed over 15,000 hours of learning content in 60+ languages for 200+ clients across a wide range of industry verticals including Advertising, Automotive, Banking, Defence, Education, Engineering, Glass Technology, Healthcare, Hospitality, HR Services, Insurance, Information Technology, Manufacturing, Nuclear Energy, Oil and Gas, Retail, Safety, Soft Skills and Telecom.
Learnnovators helps clients address skill and performance gaps in their workforce by creating customized learning solutions that are aligned with their business goals. Whether it is choosing the best mode of learning techniques tailored to organizational objectives, or creating customized content, or designing interactive modules with the help of games or simulations, Learnnovators has implemented innumerable programs to the satisfaction of a clientele spread across South Asia, Asia Pacific, Middle East, Europe and North America. These solutions have been deployed on a variety of contexts and devices, such as mobile phones, tablets, interactive white boards, interactive kiosks, etc. Learnnovators has also crafted several just-in-time, micro-learning modules and performance-support solutions for clients.
Learnnovators’ core competencies are in the areas of Custom E-Learning, Mobile Learning, Gamified Learning, Blended Learning, Flash To HTML5 Conversion, Localization, and Moodle Customization. They also offer a Learning Management System, Learnospace.
