ACCESSIBILITY IS FOR EVERYONE, NOT JUST THE DIFFERENTLY ABLED

While accessibility traditionally is meant to enable people with disabilities to use our products, it is actually for everyone. Therefore, making products accessible is not only the right thing to do but also good for business.

Share This Post

Share on facebook
Share on linkedin
Share on twitter
Share on email

Not long ago, the touchpad on my laptop stopped working. Actually, it was technically working, but became a pain to use.

I would slide left on the touchpad with my index, and the cursor on the screen would confidently move right. I’d try to scroll down using two fingers, and the screen would stubbornly stay in place. Editing and cropping images was out of the question. I had to review storyboards, put together proposals, work on presentations… you can imagine my helpless state.

Many exasperating moments later, I had to teach myself to (read: force myself to) work with just the keyboard. (We were at the peak of Covid lockdown, and materials were in short supply, so ordering another laptop or even just buying a mouse was not feasible.)

Accessibility has been a part of my vocabulary for more than two decades now. In fact, a standard discovery question that we ask clients in the initial stages of a project is, “Do you need the course (or video, or job aid, or x) to be accessible? If yes, what level of accessibility are we looking at?”

I’ve even passionately tried to sell the idea of making content accessible to clients.

  • “You want to make sure everyone can access it.” 
  • “It’s just the right thing to do.”
  • “It’s actually good for business” 
  • … and so on.

We would wax lyrical on the differences between Section 508 and its bigger cousin, WCAG. And what each of the levels signify.

And when a course was supposed to be accessible, we’d always try to test the outcome from the ‘perspective’ of someone who could not use their eyes or ears, or had motor issues, and so on.

Still, nothing prepared me for the experience of having to work with just the keyboard for a few months.

This is when I got to know how committed each organization is towards making their products accessible, even though they all claim to do so. This includes the biggies (Microsoft, Google, Dropbox, etc.), as well as the smaller players.

Now, until this moment, if you’ve been thinking you don’t need to worry about accessibility because your learner cohort doesn’t have any differently abled people, I’m here to convince you otherwise.

Because you see, my personal experience…

How about you? Have you ever tried to watch a video on a noisy train, or read an article on a small phone screen? Congratulations, you’ve experienced an inaccessible product. And in those moments, you probably wished that the content you were trying to access was designed with your limitations, specifically these kinds of situations, in mind.

Therefore, while accessibility traditionally is meant to enable people with disabilities to use our products, it is actually for everyone.

So, what can we do to make our offerings more accessible? Here are a few ideas to get you started:

  1. ALT Text: Alternative text helps to explain the essence of an image using words. It is meant to be useful for people with visual disabilities, i.e., those who cannot see and comprehend images. But as we’ve seen above, it’s not just for them. What if, for some reason, images don’t load properly on your screen? I’ve had this happen to me several times, either due to slow internet or a cache issue.
  2. Closed Captions and Transcripts: Closed captions provide a good alternative to audio and video, typically for those with hearing impairments. They can also be helpful for learners for whom the language of the course is less familiar. Or when they want to turn down the volume (for example, when in public spaces), etc. Transcripts can be incredibly useful when learners want to use the content of the audio or video as notes for later reference.
  3. Plain Language Writing: This involves avoiding jargon, complex sentence structures, and unnecessarily long words. Not only will this make your content more accessible to people with cognitive or learning disabilities, it will also make it easier for non-native speakers to understand. Plain language writing is good for all users, regardless of their ability or background. It helps to cut down on extraneous load, and makes learning easier.
  4. Keyboard Support: This helps those with motor disabilities navigate the course without the use of a mouse. The lack of this feature in many applications is the primary challenge I faced when I was forced to work without a mousepad on my laptop. It can happen to anyone. Providing keyboard support involves setting the tab sequence for the content and all navigational elements on the screen, as well as offering keyboard alternatives for all user actions. This comes as a built-in feature in most of the popular authoring tools today. It’s mostly a question of reviewing the keyboard actions and enabling them.
  5. Device Responsiveness: Responsive design, which involves the content of your course elegantly re-arranging itself to the size of the screen being used, can become a technical challenge if expectations are not managed correctly. It’s more useful to think about the devices that learners are likely to access content on, and simply ensuring that the content is readable on them.
  6. Use of Color: Color should not be the only method used to convey any content, whether in text or graphics. Also, avoid using flashing graphics which can be painful for some users. And, make sure to use high contrast colors. This is not only for people with vision related impairments, it’s also for those who suddenly can’t find their reading glasses. Lastly, make sure that text is big enough to read easily. This ties to the point above regarding responsiveness. You want to make sure that the text is large enough to be readable on the smallest screen, yet not too large on the biggest screens.
  7. Screen Reader Support: This involves making sure that all the relevant content, including images (via ALT text) and navigational elements, can be read by a screen reader. I can’t imagine a person without vision impairment having to use this feature, but you never know, right? I may experience it someday!

When it comes to making content accessible, there are a few objections that come up regularly, arguing why the idea is not feasible. Here they are, along with possible responses.

  • It takes more effort, and (therefore) is more expensive: Not necessarily. With proper advance planning and thoughtful design, most of the points presented above can be implemented with little to no extra effort. If you don’t have the budget to invest in making your course truly responsive, a good alternative is to simply make it readable on all devices. Use less text on screen, which is a good design principle anyways. It doesn’t take anything extra – just thoughtful design.
  • Accessibility makes us sacrifice engagement: That depends on how we define engagement. I’ve heard people lament their inability to use drag-and-drop and slider functionalities, because “we had to make the course accessible”. I would argue that if you’re looking for certain types of interactivities to boost engagement, you’re looking in the wrong place. Engagement (the right kind) comes from the way you design the content, and the depth of the activities. In fact, I’ve seen highly engaging courses which were low on interactivity, and vice versa. So, if you’re looking to create deep engagement on a course, you can easily do so without having to use certain types of interactivities.
  • We don’t have anyone with disabilities in our audience: As we’ve seen above, making courses accessible is not just about accommodating those with disabilities. It’s about creating an inclusive learning environment for everyone.

By making our offerings more accessible, we’re not only doing the right thing – we’re also extending our ability to experience them in limited contexts. And who knows, maybe one day we’ll be grateful for the accessibility features that we once thought were just for ‘those people’.

So let’s make accessibility a priority, and ensure that everyone has access to the education and information they need to succeed.

Here are a few resources that can help you on your accessibility journey:


Written by Srividya Kumar, Co-Founder @ Learnnovators

(Visited 238 times, 1 visits today)

More To Explore

Strategies for Creating a Feedback-Driven Learning Environment - Learnnovators
E-Learning

Strategies for Creating a Feedback-Driven Learning Environment

A thriving workplace learning strategy hinges on continuous improvement, and at its core lies a culture of actionable feedback. Organizations that prioritize open communication, train leaders in effective feedback techniques, encourage peer-to-peer input, and leverage technology for real-time insights can create an environment where learning is dynamic and responsive. But feedback is only valuable when acted upon—closing the loop ensures trust and sustained engagement. By integrating these strategies, businesses can cultivate a feedback-driven learning culture that nurtures growth, innovation, and agility, ultimately empowering employees and strengthening organizational success.

Promoting Mental Health And Wellbeing - Learnnovators
E-Learning

Promoting Mental Health and Wellbeing Through L&D Initiatives

Mental health is fundamental to a thriving workplace, yet it often gets overlooked in favor of business priorities. Learning and Development (L&D) can play a pivotal role in creating a supportive environment where employees feel valued and empowered to manage their mental wellbeing. By normalizing mental health conversations, equipping managers with empathy-driven leadership skills, and integrating wellbeing practices into everyday learning, organizations can create a culture of resilience. Prioritizing mental health through L&D initiatives not only enhances employee engagement and trust but also drives long-term organizational success by ensuring a healthier, more motivated workforce.

How to Create Inclusive Learning Programs for Diverse Teams_Learnnovators
E-Learning

How to Create Inclusive Learning Programs for Diverse Teams

Creating truly inclusive learning programs means designing opportunities that empower every team member, regardless of background, abilities, or learning preferences. By offering flexible content formats, ensuring accessibility, and representing diverse voices, organizations can make learning more engaging and equitable. Encouraging open dialogue strengthens collaboration and understanding, while continuous feedback helps refine and adapt programs to evolving needs. Inclusion isn’t just about meeting requirements—it’s about creating a workplace where everyone feels valued and supported in their growth. This post explores key strategies to build learning experiences that drive meaningful impact across diverse teams.

Gamified Learning For The Workplace
E-Learning

Gamified Learning for the Workplace: Transforming Employee Training

Gamified learning is reshaping workplace training by integrating game mechanics—such as points, leaderboards, and rewards—into learning programs. This approach boosts engagement, enhances retention, and drives measurable results, making training more interactive and effective. From sales and compliance to leadership development, gamification adapts to various training needs while fostering collaboration and motivation. By leveraging technology and data-driven strategies, organizations can create impactful learning experiences. Learnnovators specializes in custom gamified learning solutions designed to align with business goals and optimize employee development. Ready to transform your training? Partner with Learnnovators to create immersive and results-driven learning programs.

Future-Ready Skills_Learnnovators
E-Learning

Future-Ready Skills: Preparing Your Workforce for Technological Change

Technological change is reshaping industries at an unprecedented pace, making it essential for organizations to equip their teams with future-ready skills. This blog explores strategies to bridge the skills gap, from understanding emerging technologies like AI and automation to conducting skills audits that identify key competencies. It emphasizes the importance of continuous learning through upskilling, reskilling, and nurturing digital literacy paired with problem-solving. Scenario-based learning and a growth mindset further empower teams to navigate challenges with adaptability and confidence. Preparing your workforce today ensures they are ready to embrace tomorrow’s opportunities, driving both individual and organizational success.

Storytelling-in-Learning_Learnnovators
E-Learning

Harnessing The Power of Storytelling in Learning

Storytelling is a powerful tool in learning, transforming information into meaningful experiences. By embedding lessons in real-world scenarios, storytelling bridges the gap between theory and practice, making content relatable and engaging. It taps into emotions, driving retention and inspiring action, while motivating individuals to adopt new behaviors. Incorporating storytelling into learning programs can be achieved through authentic scenarios, relatable personas, and multimedia elements, creating immersive journeys where participants actively engage with their growth. In L&D, storytelling isn’t just an art – it’s a strategy to inspire change and make learning unforgettable.

REQUEST DEMO